Customer Testimonials

 

Kier Highways- November 2016

“A big thank you for Hydro Cleansing’s assistance on Friday evening, sending your sweeper/gully sucker teams out to the A3 lorry overturn incident at such short notice. I have been told since by the TFL route manager and the Kier supervisor at the scene, that your guys really got stuck in along with Kier opps/police and assisted with all activities to ensure the road was open as soon as possible [in heavy rain also]. Could you please pass on my thanks to your guys.

They really are a credit to your company.”

- Tony Cunningham


 

Kelly Ltd- October 2016

“Hi Jackie,

Just wanted to let you know that the job on Friday night went really well.

The civils manager was delighted with the 2 guys that were sent out! The word used to describe them both was fantastic!

I just wanted to let you know.”

- Sinead Madden


 

CITY TOOL HIRE LTD - September 2016

“Thank you Rebecca,

It has been a pleasure. I will keep you in mind for all my orders”

- Christine Ranasinghe


 

Paramount Overseas Production Inc - September 2016

“I’d like to say I was really impressed with your driver at the weekend. Sat and Sun were both long days and when we finished rather than trying to rush off, as I have seen contractors do many times, he took a lot of time and care to ensure he cleaned the streets properly and throughly, and we caused lots of mess doing explosions, smashing cars, and spilling diesel!

If the streets are left dirty then it reflects badly on our production and your driver ensured this was not the case.

Please pass my comments onto your manager and I will keep your company details on file and will recommend your services to other location managers.”

- David Campbell-Bell


 

Mustard Foods - June 2016

“Just a quick note to say thank so much for completing the job today.

I would especially like to comment on your driver LASCO. He worked very hard and I must recommend him for what he achieved in the 2 and a half hours he was on site for.

Once again thank you and we will be in touch again”

- Adrian McCaffrey (Facilities Manager)


 

Dale Group - April 2016

“Hydro-cleansing did a good job and Tom the Jetter was a very polite and professional young chap.”

- Steven Fox


 

Veolia - April 2016

“Thank you very much for your assistance with the job on the Ovation of The Seas this week, you were very helpful and I will defiantly be using you again should I require a tanker service on the docks.

Its never easy dealing with cruise ships in particular the extra paperwork and security involved. Please pass on my thanks to your operatives.”

- A N Purtill (Marine Superintendent - Marchwood Marine & Hazardous Waste Treatment Facility)


 

Flexitallic Ltd - March 2016

“Lawrance,

Thanks for prompt reply and info.

Your guys have done a sterling job, now left site and completed the task.

Appreciate your assistance in this work requirement and look forward to further business going forwards.”

- Brian Dawson


 

Mears Group - January 2016

“My Client confirmed the blockage is now clear. I asked him how he found the out of hours service, he said it was superb, the operative was a lovely guy he would give 100/10, the operative tried his best to help and was fantastic.”

- Rita Apicella (Office Manager)


 

Connect Plus Services - December 2015

“Dear all at Hydro Cleansing

On behalf of Connect Plus Services and myself, I would like to pass on my sincere gratitude for an outstanding job you performed on the M25 between junction 20 to 21 with the food waste spillage, if it had not been for your professional team attending, the incident would have indeed been protracted for a much longer time, as it was one of the busiest days on the Connect Plus network so close to Christmas, if you could indeed pass on my personal thanks to Joe, Gary and Keith , they certainly made my job easier and quicker in getting the M25 re opened

Best Christmas wishes to you all”

- Robert Greenaway (ISU Team Leader)


 

Barbican Centre Internal Roadway Clean & Degrease - October 2015

“Hi Terry,

I hope you are well;

Could you please pass on my thanks to Alex and his team who completed Barbican centre internal roadway clean and Degrease;

The roadway was cleaned to an excellent standard and myself and many of the Barbican team have commented on the excellent result , the team worked really hard throughout and especially on the last day and pushed to complete the work in the allotted seven days working through the lunch etc.

Many thanks again

All the best”

- Zed Major


 

Wingate Electrical Plc - October 2015

“Many thanks for sorting James and Chris to carry out the CCTV survey at Colnbrook logistics depot Heathrow, I could not fault the service they have provided today, Once again many thanks for your assistance on this.”

- Tony Giudice (Contracts Engineer)


 

Ian K - July 2015

“Finally just a quick mention to Hydro Cleansing site operatives yesterday whom all of which undertook their duties in a very professional and positive attitude and were very helpful and co-operative.”


 

Adam Aronow - June 2015

“Also, I would like to say what a pleasure Alex was to deal with, he’s an excellent ambassador for Hydro Cleansing Ltd.”


 

Nigel’s - June 2015

“Finally just a quick mention to Hydro Cleansing site operatives yesterday whom all of which undertook their duties in a very professional and positive attitude and were very helpful and co-operative.”

Simon Vale


 

Image Business Partnerships - March 2015

Hi Lawrance,

Firstly thank you for the fantastic job your team did for us on the industrial estates in Cannock Chase! Our project Chairman was particularly impressed and the difference is clear to see.

Thank you

Michelle


 

Nick Hiltunen - November 2013

Dear All

Please can you pass on to your boss how impressed I am with the works carried out here by Shaun & Jim yesterday. Nothing was too much trouble & they worked like dogs all day, they did not stop for lunch or even a cup of tea!!!

They are a great couple of workers.

Thanks again.


 

Warren Martin - October 2013

Further to our conversation, I just wanted to pass on our thanks to you and your drivers for your help this weekend. We would have been in a massive hole without your assistance.

Our contract director expresses his gratitude.


 

Kathryn Lewis - October 2013

Dear All

I just wanted to say a massive thank you to those of you who worked some very long and very wet hours this weekend…it really is appreciated and you did a fantastic job

Thanks again


 

Mr K Argent - September 2013

Just a quick line to say thank you to the entire tem.

You guys in sales were professional and helpful, and quick to provide the necessary quotations. The workforce is professional, and despite the muck they work in, happy and enthusiastic. There is a lot of banter between the team members, which shows cohesion and a good degree of friendship between them. No-one stands out as an “I am” despite their various roles.

All the guys were a pleasure to work with and nearly all of the comments we have received from the locals are signing their praises.

Please relay my thanks to all concerned.


 

Ms L Youdell - August 2013

I am happy to inform you that the guys on site did a great job and I was very pleased with the work. Once the work could commenced I was able to leave them to it and in a short while the job was done.


 

Mr J Addison - August 2013

Just a quick email to say thank you very much to you and your crew for their work over the last couple of nights. We managed to get the job done and the client is extremely happy as are we.

Thanks once again.


 

Mr J Milner - August 2013

Organised a pick-up and disposal through Leanne. She was extremely helpful and patient as it was not a standard booking. Much thanks!


 

Mr J Double - August 2013

The work we had done was carried out quickly and to a high standard.


 

Mr C Bennett - August 2013

Extremely satisfied with our Account Manager. Often has worked through lunch or stayed late when we have required an urgent quotation and always done with a cheerful, helpful attitude.


 

Mr N Kimmence - August 2013

Brilliant service provided. Good communication prior to start of works. Very helpful and professional staff.


 

Mr N Kimmence - August 2013

Just to let you know that your crew were brilliant. It is so nice to see someone that comes to site and willing to go the extra mile to do a good job. Professional and very good representatives for your company.

Once again thank you for your communication and support Leanne!


 

Ms V Burmester - July 2013

Goodness, these guys are so good. Fast, professional and very friendly. They cleared my main drain, checked the neighbours drain, cleansed and disinfected the whole area in under half an hour, all the while cracking jokes and smiling.

Unbelievable team, don't hesitate to call them, really, you won't be disappointed!


 

Mr R Flint - May 2013

Please could you pass on my thanks to James C and his colleague Alex who were excellent and very helpful this morning, these two are an outstanding advertisement for Hydro Cleansing.

Finally the equipment performed very well and I will certainly be employing this service in the future.


 

Mr R Sayer - April 2013

Just thought I would write to say what excellent service your company offered today. Perfect customer relations and your operator Aaron did a great job and on time!  A completely different service to a competitor I tried initially and who we're absolutely hopeless.

I will recommend you and use you again as I manage a number of residential estates in London and Surrey.

Thank you again. Well done!


 

Mr J Norville - April 2013

On the 10th April 2013 I phoned the Hydro Cleansing offices for assistance clearing a blocked drain on my property and I am delighted to say that the level of customer service and professionalism displayed by your employees was truly outstanding.

The account managers telephone manner was polite and professional as well extremely informative and your engineer's response time was impressive. He was at my property within the hour and got to the route of the problem efficiently, whilst explaining to me what the problem was and what I could do to avoid it in the future.

The service was excellent and I will be recommending Hydro Cleansing to my friends and family who require a similar service.

Thanks for your time!


 

Mr C & Mrs L Moss - April 2013

We were delighted with the service received. It was prompt and extremely efficient, pleasantly carried out by your engineers, Alan and Michael. They were friendly and helpful as well as experts.

We would certainly recommend your service to anyone with a drainage problem, particularly an urgent and distressing one!


 

Ms H Osborn - January 2013

I am writing this email to thank four members of your staff from the Croydon branch of Hydro Cleansing.

After getting back from being in hospital all weekend on Monday morning, I found I had a burst sewage pipe in my front garden which was leaking raw sewage onto my driveway. I then got home from work yesterday evening and the manhole cover had blown so my house and driveway had all been covered in excrement, sanitary products etc. Not only this but my toilet had also exploded, so my bathroom was also covered in excrement.

Your boys arrived at around 10pm.. I just want to make sure their line manager or boss is aware of the excellent work they did for me. I know it was their job but to me they went above and beyond the call of duty. They were my knights in shining high vis jackets. It’s not pleasant work for them but they cracked on with no complaints.

They were true gentlemen and I hope they get thanked personally from their boss as all I could offer them in the early hours of this morning was a box of chocolate each! They were on site at my property with me from 2200 to around 0400 and wouldn’t leave until the job was completely finished.

Thanks!