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Happy Customer

Received this this morning:

“I am writing this email to thank four members of your staff from the Croydon branch of Hydro Cleansing.

I found I had a burst sewage pipe in my front garden which was leaking raw sewage onto my driveway… the manhole cover had blown so my house and driveway had all been covered in excrement, sanitary products etc. Not only this but my toilet had also exploded, so my bathroom was also covered in excrement.

I just want to make sure their line manager or boss is aware of the excellent work they did for me. I know it was their job but to me they went above and beyond the call of duty. They were my knights in shining high vis jackets… It’s not pleasant work for them but they cracked on with no complaints.

They were true gentlemen and I hope they get thanked personally from their boss.

They were on site at my property with me and wouldn’t leave until the job was completely finished.

Thanks again to Dave, Luigi, Barry and Dave!”

Happy Customer

Bad Plumbing

Here’s a selection of a few funny plumbing jobs…

Bag It and Bin It

Bag It and Bin It – Don’t Flush It
Bag It and Bin It

A water industry-led campaign Bag It & Bin It aims to educate people about what not to flush.

 Toilets are only designed to take away human waste and toilet paper. Any other personal waste should be disposed of correctly as household waste.

  This protects the environment and the UK’s waterways, avoids harm to marine life and prevents problems in the sewage system, which was not designed with this sort of waste in mind.

Items that shouldn’t be disposed of down the toilet include:

Cotton buds 
Sanitary towels
Baby wipes
Kitchen roll   
Dental floss   
Nappies 
Plasters and bandages 
Razor blades 
Syringes and needles   
Medicines and tablets 

Below is a festive themed reminder of the points made above.

 

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