PRESS RELEASE 25 January 2018
Hydro Cleansing can confirm that they were prosecuted by Thames Water, in pursuant of the Water Industry Act 1991 but NOT FOR THE THEFT OF WATER as reported in Thames Waters Press Release 24 January 2018 and then sensationalised by local and National Press.
The matter was dealt with amicably and Hydro Cleansing fully complied and are fully compliant with the Water Industry Act 1991 in relation to the extraction of water from Wash Outs, using a Licensed Standpipe supplied by the approved Third Party. Though there is very little or no information available regarding the correct process for the extraction of water.
As a result of the prosecution, Hydro Cleansing paid £3000.00 in fines to Thames Water for the incorrect connection of Fire Hydrants / Wash Outs (W/O) and associated legal costs incurred by Thames Water.
All relevant procedures regarding the connection have been increased and superseded over the last 18 months despite no interjection from Thames Water or their investigation team and the appointed third party provider of licences, were unable to help with updated procedures.
Hydro Cleansing would like to put it on record that prior to the prosecution, it was not made clear the extraction of water from Hydrants is now illegal and that the correct procedures were to use a Wash Outs (W/O) with a food hygiene certificate, specialist training, anti-bacterial spray required and specialist standpipe, despite Hydro Cleansing having already purchased the relevant licensed equipment and not supplied any booklet or information at time of purchase.
At no point did Hydro Cleansing knowingly act in an illegal fashion, which was reflected in the final judgement and Hydro Cleansings solemnity to the situation.
Hydro Cleansing have requested on numerous occasions the location of available W/O’s from Thames Water and the third party who supply Standpipes on behalf of numerous Water Authorities, this information they have been unable to provide to date.
Hydro Cleansing continue to work closely with major water authorities to ensure compliance and legislation of extraction and disposal of waste from numerous streams that are maintained throughout London and the Home Counties.
Hydro Cleansing Limited
What makes Hydro Cleansing different?
At Hydro Cleansing we stand out from our competitors due to the unrivalled service we deliver to our customers. In this industry we have found that the service provided is crucial to the completion of any job efficiently and cost effectively all the while producing minimal disruption. Ultimately, at the end of the day, this is what matters. In contrast to others we do not offer ‘solutions’ but provide industrial and environmental services, getting the job done every time, not fabricating problems or leaving any job incomplete. Our customers drive us to push new boundaries, setting new client benchmarks of expectation along the way.
Our customer care and after support team have contributed heavily to the company’s success. Striving to be the best, we are certain we offer the most outstanding service across the board, with the service continuing after the job is finished. Regular maintenance schedules, contracts and accounts are all possibilities for any prospective client. People look to us for advice and guidance, knowing we have the capabilities and services to suit their needs.
We supply our services and support throughout London and the South East of England, across the public, commercial and domestic spectrum. Regardless of the assignment our divisions of confined space specialists, CCTV operatives, engineers and jetters apply their expertise, gaining a reputation they have worked extremely hard to achieve.
We believe we are not simply a waste management company but an industrial and environmental services company, standing out from the rest. With our emphasis on customer service, our attention to detail and dedication to work undertaken is yet to be matched. Our range of services reflects our understanding of the market, catering to everyone, tailoring our service to your needs, providing our specialist knowledge.